Privacy Policy

This Privacy Policy describes how xmarket collects, uses and protects the information provided by users during use of the website and the purchase of products or services offered in a virtual environment.

Use of the site implies acceptance of this Privacy Policy.

xmarket only collects the data strictly necessary to be able to correctly complete an order, provide the requested service and ensure the operational functioning of the platform.

The data collected may include, among others:

• Email address required to deliver the product or communicate about the order.
• Basic information needed to confirm the purchase.
• Minimum technical data needed for the service to work correctly and to prevent errors.

No unnecessary data or information unrelated to the purpose of the service is collected.

The data collected is used exclusively to:

• Process and complete orders placed by the user.
• Facilitate delivery of the purchased product or service.
• Provide support in relation to the order.
• Ensure the correct technical functioning of the platform.

The data will never be used for purposes other than those described nor for actions that could harm the buyer.

Information related to credit cards or payment methods is not stored or managed directly by xmarket.

Payments are processed by an external, specialized and regulated entity named Stripe, Inc., a payment services provider that operates in accordance with the international security standards applicable to the electronic payments industry (PCI-DSS).

Stripe directly manages the user's financial information through encrypted and secure systems. xmarket has no access to, storage of, or control over the full credit card data or banking information entered during the payment process.

The processing of such data is carried out in accordance with the privacy policies and conditions of the payment provider itself.

xmarket adopts reasonable technical and organizational measures intended to protect the collected information against unauthorized access, alteration, disclosure or improper destruction.

Access to the data is limited solely to what is necessary for the correct provision of the service.

No personal data will be sold, transferred, rented or shared with third parties for commercial purposes.

xmarket does not provide buyers' information to external suppliers or to third parties outside the technical process necessary to complete the payment or provide the requested service.

Data may only be shared when strictly necessary for the technical functioning of the service or when an applicable legal obligation exists.

Data will be kept only for the time necessary to complete the order, provide support related to it or comply with basic operational obligations of the service.

Once that purpose has ended, the data will no longer be actively used.

The user may request at any time information about the data associated with their order or request its deletion when it is no longer necessary for the provision of the service.

Requests must be made through the official contact channels.

xmarket reserves the right to modify this Privacy Policy at any time by posting it on the website. Continued use of the service after such changes implies acceptance of them.

For any query related to privacy or data processing:

No contact channel has been published yet. It will be added here as soon as one is available.